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Training and Education

Redstone Pepper delivers comprehensive WebEOC training and documentation designed to empower agencies with the confidence and knowledge to operate independently. We focus on real-world situations, ensuring users understand how to leverage WebEOC boards, dashboards, and integrations effectively.


Our trainers bring years of field and technical experience, blending operational insight with hands-on system instruction. Whether onboarding new users, upskilling administrators, or preparing teams for Nexus upgrades, our customized training sessions ensure every participant leaves fully capable of using WebEOC to its fullest potential.

 

Every session is paired with professional documentation, step-by-step guides, visuals, and quick references, so your team retains the knowledge long after training concludes.
 

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WEBEOC TRAINING

​ TRAINING SUMMARY LIST

  • User and administrator training

  • Board-specific walkthroughs

  • Scenario-based exercises

  • Custom documentation

  • Training materials and job aids

  • Virtual or on-site options

  • Post-training support

  • Certification pathways
     

WE LOVE THIS STUFF

In Summary, Redstone Pepper empowers teams with expert WebEOC training, real-world exercises, and clear documentation for lasting operational success.

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RESPONSIBILITY

TRAINING RESPONSIBILITY

  1. User and Administrator Training
    Instructor-led sessions tailored to your organization’s structure and use cases.
     

  2. Board-Specific Walkthroughs
    Interactive lessons focused on the boards and dashboards your team uses most.
     

  3. Scenario-Based Exercises
    Simulated operations and injects to reinforce real-world readiness.
     

  4. Documentation Development
    Clear, visual documentation customized to your instance, boards, and workflows.
     

  5. Training Materials and Job Aids
    Printable quick guides, user manuals, and digital cheat sheets.
     

  6. Virtual or On-Site Options
    Sessions available via Teams, Zoom, or on-location at your facility.
     

  7. Post-Training Support
    Continued assistance and follow-up Q&A to ensure full retention.
     

  8. Certification Pathways
    Optional Redstone Pepper completion certificates for user and administrator levels.
     

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THE PEPPER DIFFERENCE

​ OUR PASSION IN SERVICE

  • Real-World Expertise
    Our trainers have operational WebEOC experience across state, local, and federal agencies.
     

  • Tailored Learning
    Every training is customized to your boards, data, and mission goals.
     

  • Interactive Learning
    Hands-on sessions ensure users apply what they learn immediately.
     

  • Always Current
    Training evolves alongside Juvare Nexus and ESRI integrations.
     

  • Knowledge Retention
    Our visual documentation reinforces learning long after sessions end.

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